Shipping policy
When you purchase books or goods from our Shop (located at https://terryftorrey.com/ hereafter known as the Shop), the goods will be delivered through one of the following methods:
- Digital goods are delivered instantly by an email from BookFunnel to the email address you used at Checkout. If you do not see it, please check your Spam, or if using GMail, check your Promotions tab.
- Print books are delivered by a print-on-demand print partner, after printing and shipping. Print books are printed and shipped by BookVault OR the author. Print time is usually 72 working hours. After books are printed, they are shipped. We do not control shipping times.
Average shipping times:
To USA: 7 - 9 working days
Internationally: 12 - 15 working days
You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
You can see our Refund Policy here for missing, damaged, or defective items.